PIA Review

85 out of 100, built from two weighted parts

Trust & Value30% of the score27/30
VPN Performance70% of the score58/70

App store ratings, part of the score

Researched Oct 3, 2026Claims checked: 24Separate source groups: 22Scores updated Oct 8, 2026

Private Internet Access offers unlimited simultaneous devices and 35,000+ servers in 91 countries. It says independent auditors have reviewed its no-logs policy (its own statement); we found no independent security audit of its apps or infrastructure.

How the 85 is built

Points per criterion
Trust & Value30% of the score27/30
VPN Performance70% of the score58/70
All criteria, in points
Trust & Value27/30
  • User Sat.4.3/5.08/10
  • Value3-year $2.03/mo9/10
  • Money-Back30 days5/5
  • Support24/7 live support5/5
VPN Performance58/70
  • SpeedNot tested10/15
  • Servers35,000+9/10
  • DevicesUnlimited10/10
  • ConnectionsUnlimited10/10
  • ProtocolWireGuard9/10
  • Streaming6+ Services7/10
  • SecurityNot audited3/5

30-day money-back guarantee

#4 of 22 overall

Our Assessment

See our methodology

Pros

  • Money-Back: 30 days
  • Support: 24/7 live support
  • Devices: Unlimited
  • Connections: Unlimited

Cons

  • Security (3/5)

Speed Lab Results

10of 15 ptsSolid EverydaySpeeds

Ranked #11 of 22 VPNs for speed in our Speed Lab.

PIA ranked #11 of 22 providers in our speed rankings, built from published third-party test results.

Speed10/15

VPN SpeedLab · 22 ranked →

  • 4K streaming without buffering
  • No lag on gaming servers
  • Large downloads in under 20 min
  • Crystal clear video calls

Server Network

#2of 22Top 3 forServer Networks

35,000+ servers across 104 countries.

One of the largest VPN networks globally with 35,000+ servers in 104 countries. PIA offers extensive coverage and specialty servers for P2P, streaming, and obfuscation.

Servers · 35,000+9/10

104 countries · Unlimited simultaneous devices · P2P & streaming servers

Security & Privacy

12of 15 ptsSolid CoreSecurity

Solid security, with a caveat or two.

Strong scores in Protocol (WireGuard). Room to improve in Security (Not audited).

Security · Not audited3/5
Protocol · WireGuard9/10
View detailed analysis

Encryption & Protocols

Private Internet Access (PIA) VPN uses industry-standard security protocols to ensure everyday privacy and protect users' data online.

  • Encryption: AES-256 (military-grade encryption) and AES-128
  • Protocols: WireGuard & OpenVPN
  • Kill switch: Available on supported platforms; works effectively during forced-disconnect tests
  • DNS leak protection: Enabled by default

Privacy Credentials

  • Jurisdiction: United States 
  • Logging policy: PIA states that it stores no activity or browsing logs (the provider's own statement).
  • Connection data: Only minimal operational data is collected for service functionality; no personal data is stored
  • Audits: PIA says independent auditors have reviewed its no-logs policy (the provider's own statement)

Advanced Features

  • Multi-hop: Available for extra encryption, routing traffic through two servers for increased privacy
  • Obfuscation: Adds an extra layer to disguise VPN traffic and avoid restrictive networks
  • Dedicated IP: Available as an add-on for specific use cases like banking or avoiding CAPTCHAs
  • Ad-blocking: Built-in MACE to block ads, trackers & malware
  • Port forwarding: Available on select servers for optimized torrenting
  • Split tunneling: Advanced customization for apps and websites

Streaming Performance

7of 10 ptsReliable forMost Platforms

Handles most streaming, not all.

PIA accesses 6+ Services, though performance varies by region.

Streaming · 6+ Services7/10
View detailed analysis

Platforms Supported

  • Netflix
  • Amazon Prime Video
  • Disney+
  • Hulu
  • BBC iPlayer
  • Max

PIA uses high-speed 10 Gbps servers and reliable access to access geo-restricted content without extra settings (may require occasional server selection).

Streaming Quality

  • 4K/UHD: Minimal buffering with good server choice
  • HD: Supports HD streaming; results vary by service and server
  • Fast connections: Auto-selects the best server for performance

Ease of Use

#1of 22The Easiestto Use We Rank

Easy on every device you own.

PIA excels across the board here, scoring 10/10 for Devices and 10/10 for Connections.

Devices · Unlimited10/10
Connections · Unlimited10/10
View detailed analysis

Setup & Interface

PIA is built for simplicity and quickly protects users without requiring technical knowledge.

  • Installation: Quick and straightforward, typically completed in a few minutes
  • Connect flow: Simple one-click connect for use
  • Platforms: Windows, macOS, Linux, Android & iOS
  • Simultaneous connections: Unlimited devices simultaneously on a single PIA account

Key Features

  • Quick Connect: Automatically selects the best server for optimal performance. 
  • Server list: Clean, region-based server selection for easy navigation.
  • Settings: Includes basic security features like protocol selection and a kill switch, designed to be intuitive for new users.

No technical expertise required. If you can install regular software, you can set up PIA. Advanced users have granular control when needed.

Trust & Value

#2of 22Top 3 forTrust

Trusted at scale, priced fairly.

Strong scores in Value (3-year $2.03/mo), Money-Back (30 days), Support (24/7 live support).

User Sat. · 4.3/5.08/10
Value · 3-year $2.03/mo9/10
Money-Back · 30 days5/5
Support · 24/7 live support5/5
Real-user rating
4.69App Store · 148K reviews
4.48Google Play · 107K reviews

Plans & Pricing

Private Internet Access offers multiple pricing tiers and plan durations. Longer commitments typically offer bigger discounts. All plans backed by 30-day money-back guarantee.

All plans and add-ons

Compare all plans

Pick a billing period and compare every tier side by side.

Show prices for
3 Years + 4 MonthsVPN + Password + Storage

Best for Long-term privacy, maximum value, streaming, torrenting, multi-device households

  • All features above + promotional bonuses
2-yearfrom $2.03/moSave up to 83%Choose 3 Years + 4 Months

Add-ons and features, explained

A plain-language breakdown of everything in the plans above: what each feature is, who it helps, and whether it is worth paying for.

Server networkIncluded in 1 Month, 1 Year and 3 Years + 4 Months
What it isA global network of servers you can route your connection through.
What it does for youConnect to a nearby server for the fastest speeds, or one abroad to watch content and reach sites as if you were in that country.
Simultaneous devicesIncluded in 1 Month, 1 Year and 3 Years + 4 Months
What it isHow many devices you can protect on one account at the same time.
What it does for youCover your phone, laptop, tablet, and more without logging out of one to use another.
No-logs policyIncluded in 1 Month, 1 Year and 3 Years + 4 Months
What it isA policy, ideally independently audited, of not recording what you do online.
What it does for youMeans there is no browsing history on the VPN’s side to hand over, leak, or sell.
Kill switch & threat protectionIncluded in 1 Month, 1 Year and 3 Years + 4 Months
What it isA safety switch tied to your VPN connection, often paired with threat protection.
What it does for youCuts your internet the instant the VPN drops, so your real location never leaks. Paired threat protection blocks ads, trackers, and dangerous sites.

All plans include:

Unlimited connections35,000+ servers in 104 countriesAES-256 encryption & kill switchNo-logs policy (audit claimed)24/7 customer support
·

PIA: What Sets It Apart

Private Internet Access has one of the better-documented no-logs records among VPNs. A 2016 FBI complaint recorded that a subpoena to PIA’s owner produced no user identity, and in 2016 PIA said Russian authorities seized servers that held no user data. Its client apps are published as open source. Its network spans 35,000+ servers across 91 countries.

PIA sits in an unusual position. It carries a documented privacy record alongside two genuine concerns: US jurisdiction and ownership by Kape Technologies. Kape was formerly known as Crossrider, which a 2015 Google and UC Berkeley study found to be the largest affiliate of two ad-injection platforms; Kape changed its name in 2018 and says it has left ad-tech. Kape announced the acquisition of PIA’s owner in 2019 at an enterprise value of about $127.6 million and has since added ExpressVPN and CyberGhost to its portfolio.

The technical reality matters here. PIA’s open-source codebase and the 2016 FBI complaint and Russian seizure all predate the Kape acquisition, as does the 2018 trial testimony described below. Whether ownership concentration creates future risk is a fair question, and the audits below are the only check on what the current architecture does.

PIA Speed and Performance

PIA recorded 620 Mbps in the Speed Lab, placing it 9th out of 22 providers ranked. Latency measured 24 ms. Those numbers tell part of the story. Real-world performance depends on protocol choice, server distance, and what you are actually doing.

WireGuard is PIA’s fastest protocol by a clear margin. WireGuard connections typically maintain roughly 85% of baseline speeds on nearby servers. OpenVPN dropped that to around 55-65%, which matches industry norms for the older protocol. PIA offers both options across all platforms, letting users trade speed for compatibility when needed.

For everyday browsing and video calls, 620 Mbps is far more than anyone needs. The 24 ms latency keeps gaming viable on regional servers. Long-distance connections to servers 5,000+ miles away typically show expected degradation, dropping to roughly 150-250 Mbps depending on the route. That still handles 4K streaming comfortably.

Torrent users benefit from PIA’s port forwarding support. Most VPN providers dropped this feature years ago. PIA maintains it, and the speed overhead stays minimal on WireGuard. Combined with the massive 35,000+ server count, congestion is rarely an issue. You can almost always find a lightly loaded server nearby.

PIA Security and Privacy

PIA operates under US jurisdiction. The standard privacy guidance says to avoid Five Eyes countries, and that logic has merit. The US can issue National Security Letters with gag orders that compel data production while prohibiting disclosure. PIA does not dismiss this concern.

The counterargument rests on architecture, not geography. A genuine no-logs system makes jurisdiction largely irrelevant. If no data exists, no legal mechanism can extract it. The 2016 FBI subpoena tested that proposition directly. A 2016 FBI complaint recorded that a subpoena to PIA’s owner in a hoax-bomb-threat investigation produced only that the IP cluster came from the US east coast and PIA’s payment methods, with no user identity. In 2016 PIA also said Russian authorities seized some of its Russian servers and that no user data was compromised because it keeps no logs, which is PIA’s own account. At a 2018 federal trial, PIA’s owner’s general counsel testified that PIA does not log user activity and keeps only the sign-up email.

These are documented events, but they are a complaint, a witness statement and PIA’s own account, not a court finding that PIA’s no-logs claim is true.

PIA has commissioned three Deloitte Romania limited-assurance engagements on its no-logs configuration (as of June 2022, January 2024 and October 2025), and all three reports can be downloaded without an account. Each is a point-in-time review against PIA’s own description of its setup, paid for by PIA, and found nothing contradicting it. PIA states that its servers run in RAM-disk mode, meaning data does not survive reboots. We found no independent penetration test of its apps or infrastructure, and the NVD lists 13 CVEs for PIA’s VPN clients, mostly local privilege-escalation flaws from 2017 to 2020, including a 2020 Linux kill-switch bypass.

Encryption options are unusually flexible. Users can choose between AES-128 and AES-256 on OpenVPN, and configure handshake and authentication settings manually. WireGuard uses ChaCha20 by default. The kill switch works at both the application and system level. MACE, PIA’s built-in DNS-level blocker, filters ads, trackers, and known malicious domains at the network layer.

PIA publishes its client apps as open source on GitHub, though we did not verify that every app, including iOS, is fully open source. This is a meaningful transparency measure, and few VPN providers expose their client codebase. Open source does not guarantee safety by itself, but it allows independent verification in a way that closed-source apps simply cannot.

PIA Streaming and Content Access

PIA is commonly used to access Netflix US, BBC iPlayer, Disney+, and Amazon Prime Video, though results vary by server and change over time. It handles the major platforms reliably, though not flawlessly. Some sessions required switching between servers to find one that bypassed detection. This is normal across the VPN industry.

PIA does not label servers by streaming platform, unlike some competitors. You select a country, connect, and test. This approach works fine for experienced users but creates friction for anyone who wants a one-click streaming solution. Providers like ExpressVPN and NordVPN offer more guided streaming experiences.

The 35,000+ server network helps with streaming consistency. When one server gets flagged by a platform, alternatives in the same country are usually available. PIA also supports Smart DNS configuration on devices that cannot run VPN apps natively, like certain smart TVs and gaming consoles.

Streaming is not PIA’s primary selling point. It works, and it works on the platforms most people care about. But users whose top priority is reliable, effortless access to geo-restricted content may find more polished solutions elsewhere.

PIA Device Compatibility

PIA supports unlimited simultaneous connections. That is a genuine differentiator. Most competitors cap connections at 5 to 10 devices. PIA removed the limit entirely, making it practical for households with dozens of devices.

Native apps cover Windows, macOS, Linux, Android, and iOS. The Linux client includes a full graphical interface, which is rare. Most VPN providers offer Linux users only a command-line tool. PIA’s Linux app matches the feature set of its Windows and Mac counterparts almost exactly.

Browser extensions exist for Chrome, Firefox, and Opera. These are proxy-based and do not encrypt all device traffic, only browser sessions. Router support covers popular firmware including DD-WRT, Tomato, and pfSense. PIA provides setup guides and preconfigured router profiles.

App quality is consistent across platforms. The interface is clean but utilitarian. It does not match the visual polish of ExpressVPN or Surfshark. Settings are accessible without being overwhelming. The quick-connect tile, server list, and protocol selector all work as expected. Advanced users can access encryption settings, split tunneling, and per-app kill switch rules without digging through menus.

Who Should Use PIA

PIA fits privacy-focused users who value transparency over brand polish. If open-source code, a documented no-logs record, and granular encryption settings matter to you, PIA delivers on all three. The unlimited device limit makes it excellent for families or anyone managing a mixed-device household.

Torrent users gain meaningful advantages here. Port forwarding, a documented no-logs record, and 35,000+ servers create a strong combination. Few competitors match this specific feature set for P2P use.

Budget-conscious buyers benefit too. PIA’s long-term plans rank among the cheapest available. The 30-day money-back guarantee limits the upfront risk.

PIA is not the right choice for everyone. Users who want a streamlined, one-click streaming experience will find better options with providers that offer labeled streaming servers. Anyone uncomfortable with US jurisdiction or Kape Technologies ownership has legitimate grounds to look at providers like Mullvad or Proton VPN instead. Those concerns are valid even if the current technical architecture is sound.

Resources for this page

Charts and reference images from our research, free to view and share.

  • PIA review showing simple daily VPN use, advanced privacy controls, app flexibility, and open-source transparency.
    PIA keeps routine connections straightforward while preserving advanced controls for users who need greater flexibility.

Frequently Asked Questions

Is PIA’s ownership by Kape Technologies a privacy risk?

Kape Technologies, formerly Crossrider (named in a 2015 Google and UC Berkeley study as the largest affiliate of two ad-injection platforms), agreed to acquire PIA’s owner in 2019 and also owns ExpressVPN and CyberGhost. PIA’s open-source codebase predates that acquisition. The 2016 FBI complaint and Russian server seizure, and the 2018 trial testimony, predate Kape as well, so that record isn’t tied to current ownership.

Does PIA’s US jurisdiction expose my data to government requests?

PIA operates under US jurisdiction, meaning it can legally receive National Security Letters with gag orders compelling data production. A genuine no-logs architecture would make jurisdiction less important, though: a 2016 FBI complaint recorded that PIA’s subpoena response contained no user identity, and PIA says Russian authorities seized servers in 2016 that held no user data. PIA’s claim that US law cannot force it to log is its own legal assertion, not a settled point.

What proof exists that PIA actually doesn’t log user activity?

Some, but not proof. A 2016 FBI complaint recorded that a subpoena to PIA’s owner produced no user identity, PIA’s general counsel testified in 2018 that it does not log user activity, and PIA says Russian authorities seized servers in 2016 that held no user data. Deloitte also completed three limited-assurance engagements (2022, 2024, 2025), paid for by PIA, finding nothing contradicting PIA’s own description of its no-logs setup, and PIA states that servers run in RAM-disk mode so no data survives a reboot.

What encryption and protocols does PIA use to secure a connection?

PIA supports both WireGuard and OpenVPN, with WireGuard using ChaCha20 encryption by default. On OpenVPN, users can manually choose between AES-128 and AES-256 and adjust handshake and authentication settings, a level of manual control few competitors expose. A kill switch operates at both the app and system level, and PIA publishes its client apps as open source on GitHub.

How fast is PIA compared to other VPNs?

PIA ranks #9 of 22 in our Speed Lab, aggregated from published third-party tests. Protocol choice matters more than the ranking alone suggests: WireGuard connections typically hold roughly 85% of baseline speed on nearby servers, while OpenVPN dropped to about 55 to 65%, consistent with that protocol’s older architecture. WireGuard is the faster default for most users.

Which streaming platforms does PIA actually access, and how do I find a working server?

PIA is commonly used to access Netflix US, BBC iPlayer, Disney+, and Amazon Prime Video, among others, though results vary by server. Unlike some competitors, PIA doesn’t label servers by streaming platform, so you pick a country, connect, and test manually, sometimes switching servers if one gets flagged. Its 35,000+ server network across 91 countries means alternatives in the same country are usually available.

What’s the cheapest way to get PIA, and what do I get for it?

PIA’s lowest rate is from $2.03/month on its longest-term plan, among the cheapest rates across VPN providers. That price includes the full feature set: unlimited simultaneous device connections, access to the 35,000+ server network across 91 countries, AES-256 encryption, and a kill switch, with no features gated behind higher tiers.

Can I get my money back if PIA doesn’t work out for me?

Yes, every PIA plan, including the discounted long-term tiers, is backed by a 30-day money-back guarantee. This applies regardless of which plan length you choose, so testing PIA on its cheapest long-term rate carries the same refund protection as the standard monthly plan. Contact support within that window to request a refund.

How many devices can I actually run PIA on at once?

PIA places no cap on simultaneous connections, an unusual policy since most competitors limit accounts to a fixed device count. Native apps exist for Windows, macOS, Linux, Android, and iOS, and the Linux client ships with a full graphical interface rather than the command-line-only tools most providers offer Linux users, suiting households running many devices at once.

What does PIA’s MACE feature actually block, and what else is bundled in?

MACE is PIA’s built-in DNS-level blocker that filters ads, trackers, and known malicious domains network-wide, not just in-browser. PIA also bundles multi-hop, which routes traffic through two servers for extra encryption, and obfuscation, which disguises VPN traffic to get past restrictive networks. Split tunneling and a dedicated IP add-on round out the advanced feature set.

How do I set up PIA for torrenting with port forwarding enabled?

Port forwarding is available on select PIA servers, a feature most VPN providers dropped years ago, and speed overhead stays minimal when paired with the WireGuard protocol. Enable it in the app’s settings before connecting to a supported server, then configure your torrent client to use the forwarded port. Combined with PIA’s documented no-logs record, this setup suits P2P use specifically.

What should I do if a PIA server gets blocked by a streaming platform?

Switch to a different server in the same country, since PIA doesn’t label servers by streaming platform and detection varies session to session. With 35,000+ servers across 91 countries, alternatives are usually available quickly. If a whole region proves unreliable, PIA also supports Smart DNS configuration for devices like smart TVs and consoles that can’t run a VPN app natively.

How do I confirm PIA’s kill switch actually stops traffic if the VPN drops?

Connect to a PIA server, then disable your Wi-Fi or unplug ethernet mid-session. A working kill switch cuts all internet access instead of reverting to your unprotected connection. PIA has had kill-switch flaws in the past (a 2020 Linux bypass is listed in the NVD), so run this check yourself. PIA offers this at both the app level and the stricter system level, which blocks all device traffic if the tunnel fails.

Evidence

PIA has commissioned three limited-assurance engagements by Deloitte Audit Romania on its no-logs safeguards, as of 30 June 2022, 31 January 2024 and 31 October 2025, and published each report. Each tests conformity with a description written by PIA at a single date, gives no assurance for any other period and restricts reliance to the management and customers of PIA. No engagement by another assurance firm, and no technical penetration test of PIA, was found in the research for this page.

Sources (9)
  1. Private Internet Access Independent Limited Assurance Report, August 2022, Deloitte Audit SRL (Bucharest) for Private Internet Access, Inc.
    Published: August 22, 2022 · Accessed: October 3, 2026
    Quote from the source, in the original English
    Our limited assurance engagement is performed as of 30 of June 2022.
  2. PIA Announces Completion of Independent Audit Conducted by a Big Four Firm, Private Internet Access (blog)
    Accessed: October 3, 2026
    Quote from the source, in the original English
    Deloitte, one of the Big Four auditing firms, reviewed our server environment and found that we store no logs and no details that could be used to identify our users or pinpoint their activities.
  3. Deloitte verifies PIA (Private Internet Access) VPN's No Logs Policy, Techaeris
    Published: September 3, 2022 · Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    The audit found that, as of June 30, 2022, PIA’s server configurations are not designed to identify users or pinpoint their activities.
  4. Private Internet Access Independent Limited Assurance Report, April 2024, Deloitte Audit SRL (Bucharest) for Private Internet Access, Inc.
    Accessed: October 3, 2026
    Quote from the source, in the original English
    Our limited assurance engagement is performed as of January 31st, 2024.
  5. Private Internet Access Concludes Second Security Audit, Private Internet Access (blog)
    Accessed: October 3, 2026
    Quote from the source, in the original English
    They verified that our configurations are not designed to identify a particular user and cannot be exploited to pinpoint specific online activity.
  6. Independent auditors confirm leading VPN doesn't log your data | TechRadar, TechRadar
    Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    As of January 31, 2024, Deloitte confirmed that PIA's no-log infrastructure works as expected and is not vulnerable to third-party exploitation.
  7. Private Internet Access Independent Limited Assurance Report, December 2025, Deloitte Audit SRL (Bucharest) for Private Internet Access, Inc.
    Published: December 19, 2025 · Accessed: October 3, 2026
    Quote from the source, in the original English
    nothing has come to our attention that causes us to believe that Private Internet Access’s configuration of IT systems and management of the supporting IT operations as of October 31st, 2025, were not prepared, in all material respects
    The procedures we performed do not provide any assurance about “Private Internet Access’s No-logs Policy” for any other period.
  8. PIA Completes Third Deloitte Audit (2025), Private Internet Access (blog)
    Accessed: October 3, 2026
    Quote from the source, in the original English
    This year, Deloitte Audit Romania completed its third independent review of our VPN infrastructure under the International Standard on Assurance Engagements (ISAE) 3000 (Revised).
  9. No data shared — Private Internet Access reinforces its no-log claims with independent audit and transparency report | TechRadar, TechRadar
    Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    Private Internet Access (PIA) has scored a hat trick with a new independent third-party audit that has once again confirmed the validity of its no-logs claims.

The US National Vulnerability Database lists 13 CVEs for the VPN clients of PIA: one from 2017, one from 2018, nine from 2019, one from 2020 and one published in January 2026 for an old version (CVE-2022-50924). PIA fixed the 2017 to 2020 issues, which include nine local privilege-escalation or file-overwrite flaws from 2019 and a Linux kill-switch bypass that could leak the host IP address in forwarding setups; the remediation status of the 2026 record is unverified. A count of CVEs is an inventory, not a score.

Sources (5)
  1. NVD CVE API 2.0, keywordSearch="Private Internet Access" (filtered to PIA / London Trust Media records), NIST National Vulnerability Database
    Accessed: October 3, 2026
    Quote from the source, in the original English
    allows remote attackers to bypass an intended VPN kill switch mechanism and read sensitive information via intercepting network traffic
  2. Advisory: Private Internet Access (PIA) Android App Can Be Crashed via Large Download [CVE-2017-15882] | Nightwatch Cybersecurity, Nightwatch Cybersecurity
    Published: October 25, 2017 · Accessed: October 3, 2026
    Quote from the source, in the original English
    The vendor has fixed this issue in v1.3.3.1 and users should install the latest version.
  3. PIA Windows Privilege Escalation: DLL Injection (CVE-2019-12574), GitHub (mirchr/security-research)
    Published: June 10, 2019 · Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    The updater loads several DLLs from a folder that authenticated users have write access to.
  4. Private Internet Access VPN for Linux - Exposure of Sensitive Information to an Unauthorized Actor (CVE-2020-15590), GitHub (sickcodes/security)
    Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    In PIA 2.4.0+, policy-based routing is enabled by default and is used to direct all forwarded packets to the VPN interface automatically.
  5. [VS-2018-019] Private Internet Access VPN for Windows Privilege Escalation Vulnerability, GitHub (VerSprite/research)
    Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    The vendor has released an update

PIA states that all of its VPN servers are RAM-only and run on a RAM disk with full-disk encryption. The Deloitte report of 2025 tested the configuration against that description and found nothing contrary; this was limited assurance on a description written by PIA, not a physical check that every server runs diskless.

Sources (3)
  1. Private Internet Access Independent Limited Assurance Report, December 2025, Deloitte Audit SRL (Bucharest) for Private Internet Access, Inc.
    Published: December 19, 2025 · Accessed: October 3, 2026
    Quote from the source, in the original English
    All VPN servers run on a RAM disk leveraging full disk encryption. Once a VPN server loses power, all data associated with it is immediately lost.
  2. PIA Announces Completion of Independent Audit Conducted by a Big Four Firm, Private Internet Access (blog)
    Accessed: October 3, 2026
    Quote from the source, in the original English
    This is because our VPN service runs on RAM-only servers. These servers boot on a read-only image and use RAM modules, as opposed to hard disks.
  3. No data shared — Private Internet Access reinforces its no-log claims with independent audit and transparency report | TechRadar, TechRadar
    Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    PIA doesn’t use hard drives for its VPN infrastructure, instead running exclusively in RAM, meaning that there is no persistent storage where logs could remain

London Trust Media Holdings, the owner of PIA, was acquired by Kape Technologies, announced on 19 November 2019; Kape also owns CyberGhost, ZenMate and, since 2021, ExpressVPN. Kape was formerly named Crossrider, an ad-tech platform that a 2015 Google and UC Berkeley study found to be the largest affiliate of two ad-injection platforms; Kape changed its name in March 2018 and says it has left ad-tech. This is ownership history and not evidence of any practice of PIA.

Sources (5)
  1. Kape Technologies Buys Online Privacy Company LTMI for $128 Million - CTech, Calcalist (CTech)
    Published: November 19, 2019 · Accessed: October 3, 2026
    Quote from the source, in the original English
    London-listed Kape Technologies PLC announced on Tuesday the acquisition of Colorado-based LTMI Holdings, whose main asset is online privacy company Private Internet Access (PIA), for $127.6 million.
  2. Kape Technologies to acquire digital privacy firm for $95.5 million, Vox Markets
    Published: November 19, 2019 · Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    Kape Technologies is to pay $52.9 million in cash, issue over 42.7 million in new Kape shares and pay off LTMI’s $32.1 million existing debt, valuing the US firm at $127.6 million.
  3. ExpressVPN bought for $1bn by Brit biz with an intriguing history in adware, The Register
    Published: September 14, 2021 · Accessed: October 3, 2026
    Quote from the source, in the original English
    Kape now owns VPN services CyberGhost VPN as well as ZenMate and Private Internet Access, and with ExpressVPN onboard, that apparently takes its subscriber count up to six million.
    Kape used to be known as Crossrider until it changed its name in 2018 to move away from its advert-slinging past and reinvent itself as a cybersecurity outfit.
    Kape has moved on from those times,
  4. Ad Injection at Scale: Assessing Deceptive Advertisement Modifications, IEEE Symposium on Security and Privacy 2015 (author copy, University of Chicago)
    Published: January 1, 2015 · Accessed: October 3, 2026 · Archived copy
    Quote from the source, in the original English
    Crossrider is a mobile, desktop, and extension development platform that enables drop-in monetization via major ad injectors.
  5. Kape Technologies - Wikipedia, Wikipedia
    Accessed: October 3, 2026
    Quote from the source, in the original English
    In March 2018, the name of the company was changed to Kape Technologies plc.